Last updated: [03/01/2026]
This Refund & Cancellation Policy outlines the terms under which refunds, cancellations, or service terminations are handled for EduInfinity (“we”, “our”, “us”). By subscribing to or using our services via www.onlineduinfinity.com, you agree to the terms described below.
1. Subscription & Service Nature
EduInfinity is a cloud-based Virtual School Management System provided on a subscription and/or contractual basis. Due to the digital nature of our services, access to the platform and its features is typically provisioned immediately upon confirmation of payment.
2. Refund Policy
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No refunds will be provided once the service has been activated or access credentials have been issued.
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Payments made for subscriptions, licenses, setup fees, customization, integrations, or onboarding services are non-refundable.
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Refunds will not be issued for partial usage, unused periods, or early termination of services.
3. Exceptional Cases
Refunds may be considered only at the sole discretion of EduInfinity in exceptional circumstances such as:
If approved, eligible refunds will be processed to the original payment method within a reasonable timeframe.
4. Cancellation Policy
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Institutions may request cancellation of their subscription by providing written notice as per the agreed contract or subscription terms.
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Cancellation does not entitle the user or institution to any refund for fees already paid.
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Access to the platform may continue until the end of the current billing cycle unless otherwise agreed.
5. Trial & Demo Access
Any free trials, demo access, or pilot programs provided by EduInfinity are offered strictly on a non-paid, non-refundable basis and may be discontinued at any time.
6. Payment Gateway Charges
Refunds, where applicable, will be subject to deduction of:
7. Policy Changes
EduInfinity reserves the right to update or modify this Refund & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.